Currently chairman of The Crown Estate, motivational speaker Sir Stuart Hampson is best known for being chairman of the John Lewis Partnership for 14 years. Today, he shares his knowledge and expertise with conference delegates and audiences in such areas as outstanding customer service, corporate social responsibility, employee confidence and engagement, corporate turnaround and leadership.
Sir Stuart is known for pushing through a radical modernisation programme for John Lewis, a company he worked at for 25 years after 12 years in the Civil Service. Among the positions that Sir Stuart held at John Lewis are director of research & expansion and deputy chairman before taking the top job.
During the time that this motivational speaker was at the helm, John Lewis cast off its outdated image (while never abandoning its partnership ethos), creating the online John Lewis Direct and the groceries delivery service Ocado. When Sir Stuart left the company, John Lewis announced pre-tax profits of £319m, an increase of 27 per cent compared to the year before.
Always a keen advocate of motivation, Sir Stuart Hampson says the company’s success is entirely down to staff being motivated to deliver outstanding customer service. This in turn generates profits which the staff benefit from.
Employee engagement is key to any successful business, says Sir Stuart, who is also president of the Employee Ownership Association. The Crown Estate invests in and manages some of the UK’s most important assets – it has a portfolio worth over £6bn – with the aim of making sure they are sustainably worked, developed and enjoyed to deliver the best value.
To book Sir Stuart Hampson as the speaker at your event, contact Champions Motivational Speakers by completing the online form or calling +44 1509 85 29 27.
- Business Management Speaker
- Business Speaker
- Corporate Management
- Leadership & Teamwork