Niina Majaniemi is an MBA-trained author, entrepreneur, and motivational speaker with over 20 years of international business and technology experience. Her career includes senior roles at Microsoft, Nokia, and global customer success organisations, where she worked at the intersection of performance, leadership, and human behaviour. As a former Customer Success Account Manager and trusted Microsoft evangelist, Niina advised global clients, led strategic programmes, and delivered training for international teams. Alongside this, she founded and led Microsoft Finland’s Accessibility V Team, driving inclusion, innovation, and measurable improvements in customer experience. Her work consistently bridges commercial results with human-centred leadership.
Niina is also a recognised authority on workplace wellbeing, emotional intelligence, and accessibility. She is a partner of the Finnish Institute of Occupational Safety, with her training programmes available through their national eLearning platform. Her expertise is grounded in both practice and research, including a peer-reviewed academic publication in a US leadership journal and her published book on empathy in business, released by Aviador in 2021. Reviewed by one of the world’s leading empathy experts, the book is praised for clearly demonstrating how empathy drives productivity, innovation, and profitability. Organisations value Niina’s ability to turn complex research into practical tools leaders can apply immediately.
In 2023, Niina’s professional mission became deeply personal. She lost her younger brother to suicide, a traumatic experience followed by an expectation to return to a high-speed tech environment within days. That moment exposed a workplace taboo that affects every organisation, grief at work. Drawing on her lived experience and her credentials as a certified workplace wellbeing expert and management consultant, Niina developed one of her most impactful keynotes. She explains how grief disrupts cognitive performance, engagement, and retention, and why unsupported loss costs organisations billions. Her talks combine compassion with clarity, offering structured, actionable guidance for supporting grieving employees and building psychologically safe cultures.
As a keynote speaker, Niina has shared stages with Finland’s former President and delivered talks for Microsoft, Adobe, national wellbeing events, and leadership forums across sectors. She is consistently praised for her authentic storytelling, calm authority, and ability to connect with both hearts and business priorities. Niina’s message is clear and credible, organisations do not have to choose between humanity and profit. Through emotionally intelligent leadership, accessible design, and genuine care, they can achieve both.
