Louisa Heinrich is a celebrated authority in the realms of experience, innovation, and strategic development. Her career, which began its shift into the digital domain in the late 90s, has been marked by pioneering contributions to technologies that have become integral to everyday life. Louisa's expertise spans from being a Fractional/Interim CXO to a facilitator and coach, roles through which she has garnered recognition as a thought leader on the global stage. Her speaking engagements cover crucial topics like data ethics, mobility, and design thinking, illustrating the profound impact of technology on humanity.
Throughout her illustrious career, Louisa has played pivotal roles in significant technological advancements. One of her notable early positions was as the Global Head of Strategy for Fjord, an International Service Design agency, where she authored annual trends and spearheaded award-winning projects. Subsequently, as the Global Experience Design Lead at Ford Motor Company, she developed a comprehensive global vision for Passenger Vehicles, focusing on future customer behaviour, market opportunities, and innovative experience delivery frameworks. These roles underscore her ability to foresee and shape the future of technology and customer experience.
In founding Superhuman Limited, Louisa has established a consultancy dedicated to helping businesses synchronise their commercial, technological, and experiential goals. Her leadership in this capacity further solidifies her reputation as a professional committed to leveraging her expertise to foster growth and innovation. In addition to her executive roles, Louisa has mentored and coached numerous designers, executives, and founders, and has made significant contributions to several published books and papers. Her clientele, which includes prestigious names like the BBC, Nokia, and Procter & Gamble, speaks volumes about her esteemed position in the industry.
Louisa is sought after as a motivational speaker not only for her vast knowledge but also for her unique ability to bridge the gap between technological advancements and human-centred design. Her presentations are known for their humour, engagement, and passion, qualities that enable her to connect deeply with her audience. By drawing parallels between personal challenges and business obstacles, Louisa provides valuable insights that resonate with diverse audiences. Her expertise in future technology, product development, and more makes her one of the foremost speakers in her field, ensuring that any event featuring her is both enlightening and inspiring.
