Kate Harcastle is on a mission to build respectful, mutually appreciative and long-lasting relationships between businesses and their customers. With twenty years of expertise, Kate has become one of the leading consumer insight and engagement specialists whose knowledge is valued around the world. Joint Founding Partner at Insight with Passion, Kate is fondly known as “The Customer Whisperer”.
A regular contributor to Forbes, Kate writes features and news stories about the latest consumer insights and trends and trying to keep up with the changing consumer demands. She appears as a Retail Expert on ITV 1 Series “Eat Shop Save”. She also serves as a TV Presenter and Reporter on ITV’s “Tonight Programme”, BBC’s “Inside Out” and “Rip Off Britain”, and Sky News’ “Sunrise”. Also highly sought-after on the speaker circuit, Kate often discusses meeting heightened consumer expectations, building a modern brand, upcycled products and circular economies, amongst other things.
Kate started out her career as the Head of Marketing at Jay-Be, and later served as the Head of Marketing at Silentnight Group. Having been the Director of Marketing at Timothy Oulton, Kate served as the Founder and Chairwoman of The Charity Dreamgirls, Trustee of the Diana Awards and an Ambassador at WeMindTheGap. Given her widely regarded expertise, she has been invited to speak at platforms such as the Entrepreneurs Conference, the Arabian Business Conference, IOD Women Leadership, The Business Show and the Global Marketplace USA.
An Ambassador of Women in Sport, Kate was appointed MBE in 2018 and was also the recipient of the Prime Ministers Point of Light Award. Kate is regarded as the UK’s leading business experts on consumer insights for National TV & Media. Recipient of 26 national and international commerce awards, Kate is a force to reckoned with. She is now available to book for a wide range of events where she shares her expertise on coming through consumer expectations. Hire Kate Hardcastle today!
