How to Build Trust in Technology: Insights from 10 Keynote Speaker Experts

A 2022 study found that 73% of its respondents raised concerns about the privacy of their data, while 60% are skeptical that increasing dependence on technology will lead to an unfair inequality in income. 

It seems mistrust in technology has grown due to privacy violations, biased algorithms, job displacement fears, and unsafe product testing on the public. Failed "technological solutionism" shattered confidence in tech firms, pressuring them to prioritise security, accountability, and ethics. Trust now demands proactive planning, ethical leadership, and transparency from companies and developers.

Source: Harvard Business Review 

How Can Businesses Build Trust in Technology?

If businesses intend to rely on technology more and more, they must ensure that they build trust in technology within their customers. Here are 4 ways in which they can do so:

• Protect Customer Data: Implement robust security measures, such as encryption and multi-factor authentication, to safeguard customer information. Clearly communicate these measures to customers and offer them control over their data, including options to delete it if desired.
• Be Transparent About Data Usage: Clearly communicate your data collection and sharing practices. Ensure customers understand what data is collected, how it's used, and with whom it's shared. Transparency fosters trust and helps customers feel more secure in their interactions with your business.
• Undergo Third-Party Audits: Engage independent auditors to assess your data protection and privacy practices. These unbiased evaluations can identify areas for improvement and reassure customers of your commitment to security.
• Hire a Top Technology Expert Speaker: Hiring a leading technology keynote speaker is an excellent way to educate yourself and how audiences on how you can best build trust in technology.

Who are the 10 Most Insightful Technology Keynote Speakers?

Hearing the following speakers is a guaranteed way to developing a well-rounded understanding of what you need to build trust in technology. Take a look at the insights of our highest-rated technology experts, according to customer feedback across 230 events between 2022 and 2024, compiled by Mark Matthews:

• James Williams
• Philipp Kristian
• Rachel Botsman
• Misha Glenny
• Katie King
• Jonathan Shaw
• Piers Linney
• Cassie Kozyrkov
• Navrina Singh
• Mary Aiken

1. James Williams

"We should not have to settle for a relationship with technology that is adversarial, we should demand that it be on our side. Isn’t that what technology is for?"

James Williams is a renowned technology and innovation keynote speaker known for his expertise in the ethics of persuasive technology and human attention. A former Google strategist and Oxford researcher, he co-founded the Time Well Spent movement, advocating for ethical technology design. As the author of “Stand Out of Our Light”, James challenges audiences to rethink how technology shapes human freedom and behaviour. His engaging talks inspire leaders to design technology that respects human values, attention, and well-being.

2. Philipp Kristian

"Applying humanism to artificial intelligence is really essential in knowing how this fits and where this fits and to stop telling ourselves that this is a different from of intelligence. It has emerged from our own consciousness.”

Philipp Kristian is a captivating speaker on trust in technology, blending visionary insights with practical expertise. As an innovation leader, author, and global authority on trust, he inspires audiences to embrace trust-driven digital transformation. His human-centric approach empowers organisations to reduce complexity, foster growth, and harness technology’s potential for extraordinary outcomes.

3. Rachel Botsman

"One of the things I think we need to move forward with trust in relation to technology is we need a clear and precise language; we need a new way of talking about trust.”

Rachel Botsman is a world-renowned expert on trust, technology, and innovation. A Harvard graduate, she is a best-selling author of “What’s Mine is Yours” and” Who Can You Trust?”, recognised globally for shaping ideas on the sharing economy and platform-driven trust. A celebrated keynote speaker for TED, Microsoft, and more, Rachel simplifies complex ideas, encouraging new perspectives. Her podcast, Rethink Moments, and widely read newsletter explore the cultural significance of trust, making her a transformative voice in modern business thinking."

4. Misha Glenny

"There are two types of companies in the world: those that know they’ve been hacked and those that don’t."

Misha Glenny is a world-renowned cybersecurity expert and acclaimed journalist, celebrated for his deep insights into online safety and global crime networks. With a career spanning the BBC, The Guardian, and academia at Columbia University, Glenny’s expertise bridges media, technology, and policy. As a speaker, he inspires trust in technology by demystifying complex cybersecurity threats and offering actionable solutions. Book Misha Glenny to empower your audience with the knowledge to stay ahead of evolving digital risks.

5. Katie King

“I’ve been working with banks in Canada, helping them understand bias, clear data sets, helping them play a role in assisting regulators to come up with the right kind of adoption and privacy consent.”

Katie King is a globally renowned AI and digital transformation expert, best-selling author, and sought-after keynote speaker. With 30+ years of experience, she has advised industry giants like Virgin, O2, and Harrods. Named a Top 30 Woman in AI, Katie sits on the UK Government’s AI advisory group and the AI & Ethics Journal editorial board. A two-time TEDx speaker and award-winning strategist, she empowers businesses to leverage AI for leadership, marketing, and change management success worldwide.

6. Jonathan Shaw

“Always have a clean backup of your data on a contingency server that’s separated from your existing ones.”

Major General Jonathan Shaw is a leading authority on cybersecurity and a renowned technology speaker. As the British Army's first Head of Cybersecurity, he draws on over three decades of military experience, including commanding elite units and overseeing global operations. Jonathan's keynotes offer invaluable insights into cybercrime, risk management, and digital power. With his engaging style, he demystifies cybersecurity, providing audiences with practical strategies to identify real threats and protect against evolving digital risks.

7. Piers Linney

"AI is a ruthless optimiser of everything we do – personally or in corporate settings."

Piers Linney is a leading technology keynote speaker known for his expertise in business growth, diversity, and innovation. As a celebrated entrepreneur, former Dragons’ Den investor, and Non-Executive Director of the British Business Bank, he draws on decades of experience spanning finance, startups, and AI. Piers inspires audiences with actionable insights on navigating uncertainty and driving success. His dynamic storytelling and visionary outlook make him a sought-after speaker for corporate events, empowering businesses to thrive in evolving markets.

8. Cassie Kozyrkov

“All AI is, is using examples instead of instructions to automate tasks that you wouldn’t be able to explain.”

Cassie Kozyrkov is a trailblazing technology keynote speaker renowned for her expertise in AI, data science, and decision intelligence. As Google’s first Chief Decision Scientist, she revolutionized data-driven decision-making, impacting over 500 projects and training 20,000 employees. Now CEO of a stealth AI startup and President of Data Scientific, Cassie continues to shape the AI landscape. Her engaging talks transform complex concepts into practical insights, empowering audiences to leverage AI for strategic innovation and competitive advantage.

9. Navrina Singh

“Responsible AI governance is the discipline of designing, developing, and deploying AI to manage its unintended risks and engender trust to scale AI with confidence in service of the business and society.”

Navrina Singh is a pioneering technology expert and keynote speaker, renowned for her leadership in AI governance and responsible AI development. As Founder and CEO of Credo AI, she champions the ethical, secure, and fair use of AI. With over 18 years of experience at Microsoft, Qualcomm, and key advisory roles, she offers deep insights into AI policy, innovation, and enterprise software. Recognised globally by the World Economic Forum and Business Insider, Singh’s speeches inspire transformative change in AI and technology.

10. Mary Aiken

“When it comes to AI and the sort of moral panic about replicating human intelligence, the premise that we can build something to replicate or replace something that we don’t understand is a flawed premise.”

Professor Mary Aiken is a world-renowned expert in Cyberpsychology, focusing on the impact of technology on human behaviour. As Chair of Cyberpsychology at Capitol Technology University, she explores the psychological effects of the digital world. Her groundbreaking work includes advising INTERPOL, Europol, and co-leading a White House initiative on technology’s role in combating human trafficking. A celebrated speaker and author, Mary’s insights into online safety and AI’s psychological impact are invaluable in today’s rapidly evolving technological landscape.

Hire a Top 10 Technology Keynote Expert Today!

Hear about building trust in technology from the world’s leading technology keynote experts. Simply contact The Motivational Speakers Agency to have one of these speakers to address your next technology-related event. Call us on 0207 0787 876 or fill out our online contact form.

The speakers featured in this blog post are the highest-rated speakers across 230 events between 2022 and 2024.